Add refund section.
authorRobert Soulliere <rsoulliere@libdog.mohawkcollege.ca>
Mon, 9 Aug 2010 16:52:00 +0000 (12:52 -0400)
committerRobert Soulliere <rsoulliere@libdog.mohawkcollege.ca>
Mon, 9 Aug 2010 16:52:00 +0000 (12:52 -0400)
1.6/stafftasks/circulation.xml

index e04e071..ca5d41e 100644 (file)
                        <note><para>Items may be deleted from the catalog even if a charge for that item is still attached to the patron's record.  The charge will remain on the patron's account \r
                        after the deletion.</para></note>\r
                </section>\r
+               <section xml:id="bills-refund">\r
+                             <info><title>Refund</title></info>\r
+                             <para>Sometimes paid bills need to be voided, such as when lost and paid items are returned. A negative balance may be \r
+                                created once such bills are voided. To close such bills, staff may refund the balance amount or add a bill entry.</para>\r
+                          <procedure>\r
+                             <step><para>To refund, click <guilabel>Refund</guilabel> in the billing \r
+                                line on <guilabel>Bills</guilabel> screen. \r
+                               The amount shows in <menuchoice><guimenu>Pay Bill</guimenu><guisubmenu>Change</guisubmenu></menuchoice> box.</para>\r
+                               </step>\r
+                             <step><para>Click <guilabel>Apply Payment</guilabel>. A receipt will be printed.</para>\r
+                       </step>      \r
+                          </procedure>\r
+                          <tip><para><guilabel>Refund</guilabel> button will automatically show up once a bill has a negative balance.</para>\r
+                          <para>Refunds are reflected in the Cash Report.</para></tip>\r
+                  </section> \r
        </section>\r
        <section xml:id="Holds">\r
                <title>Holds</title>\r