From: Terran McCanna <tmccanna@georgialibraries.org>
Date: Tue, 2 Mar 2021 20:10:22 +0000 (-0500)
Subject: PINES Custom hold error messages
X-Git-Url: https://old-git.evergreen-ils.org/?a=commitdiff_plain;h=484c0b78e89211374d400fcfc1887f08608e595a;p=evergreen%2Fpines.git

PINES Custom hold error messages

This makes improvements to the error messages that users see when
they have a problem placing holds.

Signed-off-by: Terran McCanna <tmccanna@georgialibraries.org>
---

diff --git a/Open-ILS/src/templates-bootstrap/opac/parts/hold_error_messages.tt2 b/Open-ILS/src/templates-bootstrap/opac/parts/hold_error_messages.tt2
index 407ea52daf..acdd579110 100755
--- a/Open-ILS/src/templates-bootstrap/opac/parts/hold_error_messages.tt2
+++ b/Open-ILS/src/templates-bootstrap/opac/parts/hold_error_messages.tt2
@@ -8,24 +8,24 @@
     # these are used to pass them through l() for i18n.
 
     FAIL_PART_MSG_MAP = {
-        "actor.usr.barred" => l("The patron is barred"),
-        "asset.copy.circulate" => l("The item does not circulate"),
-        "asset.copy_location.circulate" => l("Items from this shelving location do not circulate"),
-        "asset.copy.status" => l("The item cannot circulate at this time"),
-        "circ.holds.target_skip_me" => l("The item's circulation library does not fulfill holds"),
-        "config.circ_matrix_circ_mod_test" => l("The patron has too many items of this type checked out"),
-        "config.circ_matrix_test.circulate" => l("Circulation rules reject this item as non-circulatable"),
-        "config.hold_matrix_test.holdable" => l("Hold rules reject this item as unholdable"),
-        "config.hold_matrix_test.max_holds" => l("The patron has reached the maximum number of holds"),
-        "config.rule_age_hold_protect.prox" => l("The item is too new to transit this far"),
-        "item.holdable" => l("The item is not holdable"),
-        "location.holdable" => l("The item's location is not holdable"),
-        "status.holdable" => l("The item is not in a holdable status"),
-        "no_item" => l("The system could not find this item"),
-        "no_ultimate_items" => l("The system could not find any items to match this hold request"),
-        "no_matchpoint" => l("System rules do not define how to handle this item"),
-        "no_user" => l("The system could not find this patron"),
-        "transit_range" => l("The item cannot transit this far")
+        "actor.usr.barred" => l("This account is barred. Please contact your local library for assistance."),
+        "asset.copy.circulate" => l("This item cannot be checked out. Please contact your local library for assistance."),
+        "asset.copy_location.circulate" => l("This item cannot be checked out. Please contact your local library for assistance."),
+        "asset.copy.status" => l("This item cannot be checked out. Please contact your local library for assistance."),
+        "circ.holds.target_skip_me" => l("Items from this location cannot be placed on hold. Please contact your local library for assistance."),
+        "config.circ_matrix_circ_mod_test" => l("This account has too many items of this type currently checked out. Please contact your local library for assistance."),
+        "config.circ_matrix_test.circulate" => l("This item cannot be checked out. Please contact your local library for assistance."),
+        "config.hold_matrix_test.holdable" => l("This item cannot be placed on hold. Please contact your local library for assistance."),
+        "config.hold_matrix_test.max_holds" => l("This account has reached the maximum number of holds that can be placed at one time. Please contact your local library for assistance."),
+        "config.rule_age_hold_protect.prox" => l("This item cannot be sent to your location. Please contact your local library for assistance."),
+        "item.holdable" => l("This item cannot be placed on hold. Please contact your local library for assistance."),
+        "location.holdable" => l("Items from this location cannot be placed on hold. Please contact your local library for assistance."),
+        "status.holdable" => l("This item cannot be placed on hold. Please contact your local library for assistance."),
+        "no_item" => l("This item cannot be placed on hold. Please contact your local library for assistance."),
+        "no_ultimate_items" => l("This item cannot be placed on hold. Please contact your local library for assistance."),
+        "no_matchpoint" => l("This item cannot be placed on hold. Please contact your local library for assistance."),
+        "no_user" => l("There is a problem with this account. Please contact your local library for assistance."),
+        "transit_range" => l("This item cannot be sent to your location. Please contact your local library for more information.")
     };
 
 
@@ -35,6 +35,6 @@
     # Wait until these are used to pass them through l() for i18n.
 
     EVENT_MSG_MAP = {
-        "PATRON_EXCEEDS_FINES" => l("Patron has reached the maximum fine amount")
+        "PATRON_EXCEEDS_FINES" => l("This account has reached the maximum allowed fine amount. Please contact your local library for assistance.")
     };
 %]